Privacy Policy

Effective Date: October 1, 2025

Introduction

At Lillian Souza Interiors, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage our design services, or communicate with us through digital platforms.

By using this website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing address, and any other details you provide voluntarily through forms, inquiries, or service requests.

  • Payment Information: Collected securely through approved third-party processors. We do not store or have direct access to your payment details.

  • Technical Data: Information automatically collected through cookies and analytics tools, including IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect to:

  • Provide and personalize design services

  • Respond to inquiries, consultations, or form submissions

  • Process payments and manage appointments

  • Improve website functionality and user experience

  • Send updates, newsletters, or promotions (only if you’ve opted in)

We will never sell, rent, or trade your personal data to third parties.

Third-Party Tools and Integrations

We use trusted third-party tools — including but not limited to Acuity Scheduling, Zapier, Flodesk, and Google Analytics — to streamline our operations and improve your experience. These tools may collect or process limited data under their own privacy policies. We recommend reviewing those policies for additional information.

Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third-party tools such as Acuity Scheduling, Zapier, Flodesk, and payment processors strictly for service-related purposes.

Cookies & Analytics

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, certain features of the site may not function properly as a result.

Email Marketing

If you subscribe to our mailing list, you may receive updates, promotions, or tips from me. You can unsubscribe at any time by clicking the link in the footer of any email.

Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. You may request data deletion at any time.

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. While we take security seriously, no online system can be guaranteed 100% secure.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

Your Rights

You have the right to:

  • Access, update, or correct your personal data

  • Request deletion of your information, where legally permissible

  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us directly using the details below.

Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal data from minors.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will always be posted on this page with the effective date noted above.

Contact

Lillian Souza
Founder, Lillian Souza Interiors
Email: hello@lilliansouza.com
Location: San Antonio, TX